Question 1

What different membership tiers does Travel VIP offer?

Accepted Answer

Travel VIP offers three main tiers — Lite, Premium, and Sapphire — each packed with progressively more travel benefits, discounts, and services depending on how much value you want.

Question 2

How do the tiers differ from each other?

Accepted Answer

Each tier adds more perks as you move up:
 • Lite: Great for occasional travelers with basic travel alerts, some duty-free perks, airport lounge discounts, and essential services.
 • Premium: Adds higher discounts, more complimentary flight alerts, better baggage and delay protections, and expanded partner benefits.
 • Sapphire: The most complete set of perks — more lounge and meet & greet discounts, higher benefits across hotels, attractions, and services.
 The higher the tier, the stronger the value and savings you unlock.

Question 3

How long is the Travel VIP membership valid for?

Accepted Answer

Once activated, your Travel VIP membership stays active for a full 12 months, giving you plenty of time to use your benefits at your own pace.

Question 4

What are the benefits of a Travel VIP membership?

Accepted Answer

With a Travel VIP membership, you gain access to exclusive airport services, lifestyle perks, and travel fintech solutions. Enjoy fast-track services, premium lounge access, flexible flight cancellations, and 24/7 world assist, all designed to make your travel experience smoother and more rewarding.

Question 5

How do I activate a Travel VIP membership?

Accepted Answer

Activation takes just a minute. Use the link provided by your partner, confirm your details, and your Travel VIP membership will be active instantly—no paperwork, no waiting.

Question 6

Can I upgrade my membership later?

Accepted Answer

Yes, you can usually upgrade from Lite to Premium or Sapphire to unlock more benefits as your travel needs grow.

Question 7

Are the services global or limited to India?

Accepted Answer

Travel VIP offers coverage across 180 countries, however, few categories have limited geography coverage, like Bus, its only available within India

Question 8

I have added a code, but it’s not available to upgrade. Why?

Accepted Answer

Membership upgrade codes are subject to eligibility and availability. If the code is not working, it may be expired, already used, not be applicable to your account, or your eligibility may not have been validated yet by the partner platform. Please contact customer support for assistance.

Question 9

How can I renew the membership?

Accepted Answer

You can renew the membership by purchasing the new membership after the expiration of the validity period.

Question 10

Who is eligible to become a Travel VIP member?

Accepted Answer

All users are eligible for Travel VIP membership, subject to successful purchase

Question 11

Can I transfer the membership to my friend or family?

Accepted Answer

No. Travel VIP Membership is non-transferable and is linked to your registered account, mobile number, and/or email ID.

Question 12

Where can I access my Travel VIP Membership benefits?

Accepted Answer

You can access your membership benefits by logging into your Travel VIP account through the app or website, where your membership is enabled. And all the benefits are visible.

Question 13

Which travel services are included in the membership?

Accepted Answer

Depending on your membership type, benefits may apply to:
 • Flights

• Hotels

• Bus bookings

Airport and travel add-on services

Available services and benefits may vary by partner and offer configuration.

Question 14

Can I use my membership benefits multiple times?

Accepted Answer

Yes, subject to the usage limits and conditions defined under your specific membership plan. Some services may have caps, while others allow unlimited usage.

Question 15

How do I use my Travel VIP Membership while booking?

Accepted Answer

Once logged in, eligible membership benefits are automatically applied at checkout. No separate action is required if your membership is active and validated.

Question 16

Is there a limit on the number of bookings I can make?

Accepted Answer

Limits, if any, depend on your membership type and partner offer. Some memberships have annual booking caps, while others allow unlimited usage for specific categories.

Question 17

Can I use my membership benefits for multiple passengers?

Accepted Answer

Yes, membership benefits may be applied to bookings that include multiple passengers, provided the booking is made through your registered Travel VIP account and within applicable limits.

Question 18

Can I book services for someone else using my membership?

Accepted Answer

Yes, you may book travel services for others. However, the membership holder must initiate and manage the booking from their own account.

Question 19

How are discounts applied on bookings?

Accepted Answer

Discounts are applied automatically during checkout and typically apply to the base fare or base room rate only, excluding taxes, fees, and add-ons unless stated otherwise.

Question 20

Can membership offers be combined with other promotions?

Accepted Answer

No. Membership benefits generally cannot be combined with other coupons, promo codes, or offers unless explicitly mentioned.

Question 21

What should I do if my membership benefits are not applied?

Accepted Answer

Please ensure you are logged in with the correct account and that your membership is active. If the issue persists, contact customer support with booking details for verification.

Question 22

Can my Travel VIP Membership be suspended or terminated?

Accepted Answer

Yes. Travel VIP reserves the right to suspend or terminate membership in cases of misuse, fraud, policy violations, or incorrect eligibility validation.

Question 23

What happens if I misuse membership benefits?

Accepted Answer

Misuse may result in suspension or termination of membership, reversal of benefits, cancellation of bookings, or denial of future access, without prior notice.

Question 24

Can Travel VIP modify membership benefits in the future?

Accepted Answer

Yes. Travel VIP may revise, enhance, or withdraw membership benefits, offers, or conditions at its discretion. Any material changes will be communicated through the platform or partner channels.

Learn how Travel VIP helps you save time, money, and effort every time you travel—starting with these quick FAQs.