When plans change,
your peace of mind
doesn't have to.
Travel VIP DelayCare turns unexpected flight delays into time well spent, with
complimentary airport lounge access or the applicable travel benefit when your
eligible flight is delayed by two hours or more.
GET DELAYCARE
STARTING FROM ₹249 · PER TRAVELLER · PER FLIGHT
Standard Terminal Experience
Fatigue, friction, and uncertain gate status
THE REALITY OF TRAVEL
Flight delays happen.
What matters is what happens next.
The friction of hard plastic chairs, crowded terminals, and
flickering departure boards. Time slips into restlessness. We
engineered DelayCare so that disruption never compromises
your dignity or focus.
OVERCROWDED DEPARTURE GATES
LOST PRODUCTIVITY
QUIET SANCTUARY
A delay doesn't have to feel like lost
time.
DelayCare gives you access to a more comfortable way to spend unexpected waiting time.
IMMEDIATE RESPITE
01 / SANCTUARY
Relax
Step out of the crowded terminal and into
complimentary airport lounge access, where a
participating lounge is available.
GOURMET DINING & BAR
02 / HOSPITALITY
Refresh
Make the most of the comfort and amenities
available to you while your journey waits to
continue.
HIGH-SPEED PRIVACY PODS
03 / RESTORATION
Recharge
Turn unexpected waiting time into something
restorative, or simply catch up on work before
you fly.
TACTILE GRACE
Crafted for the discerning traveler.
Every moment in transit should feel composed. From chilled
champagne to ergonomic quiet workstations, experience airport
time tailored to your rhythm.
VERIFIED CONCIERGE ACCESS
PRE-DEPARTURE
You're ready to fly
Add DelayCare to your traveller and flight, at least 48 hours before departure. Starting from ₹249 / traveller / flight.
SECURED IN ADVANCE
Your flight is delayed
When your eligible flight is delayed
by two hours or more, DelayCare
can be activated.
AUTOMATED THRESHOLD
MOBILE ACCESS
You initiate your claim
Open your DelayCare booking under My Bookings in the Travel VIP app and start your claim. Travel VIP verifies the delay through official airline sources.
INSTANT IN-APP CHECK
RESOLUTION
You're taken care of
LOUNGE AVAILABLE
Complimentary airport lounge ​access
LOUNGE UNAVAILABLE
₹900 Domestic / ₹1,800 International
AUTOMATED THRESHOLD
SEAMLESS PROCESS
From delayed to taken care of.
A simple experience when your journey takes an unexpected turn.
1
PRE-DEPARTURE
You're ready to fly
Add DelayCare to your traveller and flight, at least 48 hours before departure. Starting from ₹249 / traveller / flight.
SECURED IN ADVANCE
2
Your flight is delayed
When your eligible flight is delayed
by two hours or more, DelayCare
can be activated.
AUTOMATED THRESHOLD
3
MOBILE ACCESS
You initiate your claim
Open your DelayCare booking under My Bookings in the Travel VIP app and start your claim. Travel VIP verifies the delay through official airline sources.
INSTANT IN-APP CHECK
4
RESOLUTION
You're taken care of
LOUNGE AVAILABLE
Complimentary airport lounge ​access
LOUNGE UNAVAILABLE
₹900 Domestic / ₹1,800 International
AUTOMATED THRESHOLD
ATMOSPHERE OF REST
Your delay. Your lounge.
When lounge access is available, step away from the crowded terminal and into a more
comfortable space while you wait for your journey to continue.
REFINED HOSPITALITY
A curated haven designed for
tranquil waiting.
Comfortable seating
Food & refreshments
Wi-Fi & workspace
A quieter wait
GUARANTEED VALUE
Wherever you're flying, peace of
mind travels with you.
If lounge access isn't available at your departure airport or terminal, you'll receive the
applicable travel benefit instead. The benefit that applies is determined by the DelayCare
product rules.
DIRECT ACCOUNT CREDIT
₹900
Domestic flight sector benefit when lounge unavailable
DIRECT ACCOUNT CREDIT
₹1,800
International flight sector benefit when lounge
unavailable