DelayComfort
Turning delays into moments of care and loyalty.
Delay Comfort is a proactive, AI-enabled solution that transforms flight disruptions into positive customer experiences.
Why Travelers Love It
No paperwork, no claims process.
Fully automated and seamless for travelers
Enhances customer loyalty and brand trust.
Benefits delivered right when they’re needed most.
With real-time flight tracking, auto-eligibility checks, and instant benefit delivery, passengers get timely, personalized compensation—like lounge access or refreshments—without any manual effort.
Why DelayComfort?
Integrated with global flight data, Delay Care identifies qualifying delays without passenger intervention.
Automated Delay Detection
With flexible pricing and bundled options, Delay Care delivers high perceived value at a low operational cost.
Low-Cost, High-Impact
Passengers receive digital vouchers via SMS, email, or WhatsApp with redemption instructions—no app or claim form needed.
Instant Benefit Delivery
Benefits are tailored to delay duration, time of day, and customer tier (economy, business, frequent flyer).
Smart Benefit Matching
Value for Airlines, OTAs & Platforms
DelayComfort Benefits
Get rewarded based on how long your flight is delayed — from duty-free vouchers to premium lounge access.
Increase Customer Satisfaction
Passengers remember how you treat them in moments of stress. Delay Comfort turns delays into brand-building moments.
Drive Upsell & Retention
Optional offers to upgrade or rebook with your platform post-delay improve LTV and conversion.
Seamless Integration
Plug-and-play APIs, white-label delivery templates, and configurable rules make it easy to activate Delay Comfort in your flow.
